sule66 Casino & Sportsbook Data Care
When you log into sule66 on your Android device or iOS browser to check a Liga 1 match or place a wager, your account information travels across networks and is stored on our servers. This page describes what we collect when you use sule66 and how we keep that data protected. We do not sell your personal information to marketers, and we do not share your betting history without your consent, except where local law requires it.
Our privacy approach is straightforward: we collect only the information necessary to run sule66 securely and compliantly. Your email, phone number, legal name, date of birth, and identity document are required for Know Your Customer (KYC) verification. Your payment data (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank virtual accounts) is handled through encrypted third-party gateways; sule66 does not store your wallet or bank credentials. Your wagers, deposits, and withdrawals are logged for audit and dispute resolution.
This policy explains what we collect, why we collect it, how long we retain it, your rights regarding your data, and how to contact us about privacy concerns. The policy applies to all users of sule66, whether you access via mobile app, browser, or desktop. If any part of this policy conflicts with local law in your jurisdiction, local law takes precedence.
What Data We Collect on sule66 and Why
We collect data in three categories. First, identity data: your legal name, date of birth, email address, phone number, and a photo ID (passport, national ID, or driver's license). We use this for KYC verification to comply with anti-money-laundering standards and to confirm you are a real person. Second, payment data: when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the deposit amount, method, timestamp, and confirmation status. We do not store your wallet passwords or bank credentials; your payment provider handles those securely. Third, activity data: every bet, wager, withdrawal request, login, password change, and bonus claim is logged with a timestamp and your account ID. This audit trail lets us resolve disputes and comply with regulatory requests.
We also collect technical data: your device type (Android, iOS, desktop), browser or app version, IP address, and approximate location (city level, derived from IP). This helps us detect fraudulent access, block suspicious login attempts, and debug technical issues. We do not track your location in real time; we infer only your general region to verify you are logging in from a jurisdiction where sule66 is available.
We do not collect cookies for tracking or advertising
Our sule66 platform uses functional cookies only—to remember your login, language preference, and account settings. We do not use third-party cookies for behavioural tracking or targeted ads.
We collect communication data when you contact our support team. Your email, phone number, message content, and any attachments you send are stored for record-keeping and to respond to your inquiry. We retain these communications for one year after resolution to handle follow-up questions.
How We Use Your Data on sule66
We use identity data to verify your account, process deposits and withdrawals, comply with anti-fraud requirements, and respond to regulatory inquiries. We use payment data to confirm transactions, match deposits to your account, and generate your Betting History. We use activity data to resolve disputes (e.g., you claim a bet did not settle correctly; we review the logs to verify what happened), detect patterns suggesting fraud or self-dealing, and maintain audit records. We use technical data to protect your account from unauthorized access and to improve sule66's performance on Android, iOS, and desktop.
We do not use your data for marketing or advertising without your explicit consent. If you opt into marketing emails, we send notifications about new game releases, bonus offers, or major events (e.g., Idul Fitri or Idul Adha tournament specials). You can opt out anytime from the sule66 app notification settings or by replying "unsubscribe" to our emails.
- Identity data
- Name, DOB, email, phone, ID. Retained indefinitely for account verification and regulatory compliance.
- Payment data
- Deposits, withdrawals, payment method, amounts. Retained for 5 years for tax and audit purposes.
- Activity data
- Bets, wagers, logins, password changes. Retained for 3 years to resolve disputes and generate Betting History.
- Technical data
- IP, device type, browser version. Retained for 90 days for security and performance analysis.
Our sule66 Data Protection and Your Rights
Our servers may sit outside your jurisdiction (sule66 uses cloud infrastructure hosted in multiple countries). However, we apply the same data-protection standards regardless of server location. Your data is encrypted in transit (HTTPS) and at rest (database-level encryption). We restrict employee access to personal data to those who need it for their role—support agents can view your account and payment history to help resolve issues; engineers can view technical data to fix bugs; compliance officers can view identity data for regulatory requests.
We do not share your personal data with third parties except as required by law. If a court or regulator in Jakarta, Surabaya, Bandung, Medan, or any jurisdiction where we operate requests your data, we may be obliged to provide it. We will notify you of such requests unless local law forbids it. We also share limited data with our payment processors (e.g., DANA, e-wallet, mobile banking), but only to confirm transactions—they do not receive your full identity or betting history.
You have the right to request access to your data: email our privacy team with your account ID, and we send you a copy of what we hold. You have the right to request correction: if your name or email is wrong, update it in your account settings or contact us. You have the right to request deletion: we can delete your data upon account closure, though we retain identity and payment records for five years for regulatory compliance. You have the right to opt out of marketing: adjust your notification settings in the sule66 app or email us directly.
If you believe sule66 mishandled your data, contact our privacy officer via the FAQ page or Legal Notice section. We investigate complaints within one business day. If you are dissatisfied with our response, you may escalate to your local data-protection authority (in Indonesia, this is the local consumer-protection agency).
Policy Changes and Contact Information
We may update this privacy policy as sule66 evolves or local laws change. Updates take effect immediately upon publication on this page. Your continued use of sule66 after an update constitutes acceptance of the new terms. For privacy questions, contact our team at the email or phone number listed in the App support section. We respond within two business days.
This privacy policy is effective as of the date last updated (shown at the bottom of this page). Our Terms of Use complement this policy; together, they describe your rights and our obligations on sule66. If any conflict arises, local law governing data protection takes precedence over both documents.
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